3 Brokers Walk Into a Bar

Professionalism, training hurdles, commissions, and sales meeting incentives were among the hot topics in this first-in-a-series chat with broker-owners.

January – February 2019 – by Erica Christoffer

What happens when you bring together a group of broker-owners to dish about the business and share ideas for addressing common problems? For this chat, the first in a series, the magazine invited a group of industry pros for a beverage at a Legal Seafood eatery in Boston. They were in town for the REALTORS® Conference & Expo in November. Whether it’s how to deal with lagging professionalism in the industry or what it takes to run an inspiring sales meeting, the candid conversation provides a glimpse into the everyday challenges facing the broker community.

The path to improved professionalism

Scott: Professionalism is lacking when agents are left to their own devices.  Read more…….

Source: 3 Brokers Walk Into a Bar

 

You are a new agent! Where will your business come from?

When the market is good, more people become real estate agents.  When the market isn’t good, we lose agents to the Monday through Friday workplace.  The agents that stay in the business through the tougher times understand what it is like to generate business.
Lead Generation
However, when you’re new to the business or coming back to the business, the hard question is, “Where will your business come from?”  If you’re a social media watcher, many agents make our industry look easy. And there are agents that you never see in social media that also make this business look easy.
In 2001, non of us were thinking we’d have our own personas online.  Today, I can show you my business and how I work.  I can hire photographer, take awesome photos and give the idea that I’m successful.  Maybe it’s true or maybe, I’m “Faking it until I make it.”  Don’t fake it.  Share your journey on social media and provide awesome information!
For those of us that watch social media, you miss out on the behind the scenes of a REALTOR.  For those agents that have a huge social following and are successful, many times you don’t see the late hours of paperwork catch up, email catch up, marketing work, follow up, showing homes, creating market reports and putting out fires.  In addition to getting new business.
Home Ownership
So, where will your business come from? 
  1. The people you already know.  Make a list with name, phone number, address, email address and social media accounts.
  2. If you’re new to the business you need to practice the business.  Create a market analysis for your neighbor and practice the presentation.  More than one neighbor. The benefit of doing this is when the time comes to list a home you’ll already have some level of comfort when presenting to someone you don’t know.
  3. Go on broker open house tours. Learn the inventory available and practice using the lock boxes.
  4. Show homes to your friends.  Don’t inconvenience sellers.  Show vacant homes.  This is not HGTV folks.  Practice scheduling and using the lock box app or key.
  5. Walk your neighborhood and put doorknob bags on each door with community information, market updates and things to do in the area and ask for real estate business
  6. Have an event in your neighborhood.  Not sure what to do?  How about having the “Cup Cake” food truck at your house or the “Ice Cream”Truck.  Give out free ice cream or Cupcakes.  Become the neighborhood go to person.  It took me 7 months to become the household name in 2001 when I started selling homes.  Consistency works!
  7. Sit other agents open houses from your office.  A great way to practice talking the “Real Estate Talk” and gaining new buyers.
  8. This is a relationship business.  Keep building relationships.
Here is the key!  You have to start somewhere.   The hustle, working hard and networking is real.  You must work if you want to be successful in this business. Don’t expect your company to give you business.  You are in the entrepreneur business, so let’s get to work and build our real estate businesses.
Keep coming back for new agent tips!  Follow me on Instagram for live shows on real estate.  CarrieJolittle

No Leads on Facebook? I have the Solution!!

I was recently asked this question…… 📽 ⭐I’ve been creating videos for 30 days on Social Media and still no leads. Guess What? I have the solution. ⭐🎥

If you are creating videos consistently and still no leads, then you must make a few adjustments.

1. Create different content. Are you boring? Get rid of the same old content. Tell your network something new and relevant.

2. Engage with your network – like and engage on their posts consistently.

3. Invite people to your business page. They will come if you just ask.

4. Connect with more people on Facebook – you need a bigger network – your network determines your net-worth

5. Create content in your business page – then boost it two days later with a landing page

6. Create a YouTube channel with your videos – horizontal videos only

7. Consistency is key. Keep creating and building content with video. Houses aren’t built in a day and neither will your social media.

Your Past Employment Prepared you for Real Estate

What was your first “Real Job”?  Did you hate it or love it?  Every job you’ve ever worked can help you transition into real estate.

I loved my first job at TJMaxx back in the late 80’s.  Who doesn’t want to work where they shop?  At TJMaxx learned how to customize clothing racks, clean the sales floor and check out TJmaxx customers at the cash register.  Let’s not discuss minimum wages in the 80’s.  😊.  My second job was at Sears Roebuck & Company.  I pretty much preformed the same job functions at Sears as TJMaxx.  However, at Sears, I eventually promoted to Supervisor in the children’s department then later to custom decorating.  Custom decorating was the department that managed draperies and shades for the real estate industry.

When I realized my income wasn’t going to change much, I began my job search again to one day be employed by Kissane Business System, the place where my technology career took off.  From there I went to NEC Technologies where I eventually managed all the demonstration equipment for the United States and Canada.    While at NEC, I decided to complete my BS in Business Management.  The great thing about working for corporate is that they will often assist with tuition reimbursement.

After NEC I worked for a non-profit where I managed the television department.   I learned how to work with television stations, edit video and build short commercials.  lAfter leaving one non-profit, I ended up working for another, a local church working as an administrative assistant.   Only part-time so I could be available for my kids.

While at the local Church I decided to go back the College of DuPage to earn my Real Estate Sales person license in 2001.  After passing the exam I began my part-time real estate career with a large Chicagoland brokerage.  So why all this history?  Every job I’ve held gave me different skills that would easily translate into real estate.  So, let’s break this down:

  1. As a retail sales person I learned how to take direction from authority. You’d think we’d learn this from our parents, right.   I also learned how to organize clothes, pick up after other people and handle someone else’s money.
  2. As a sales person and supervisor, I learned how to manage different personalities, work with customer service issues from frustrated clients and close a large retail store. Who knew I’d get the keys to Sears before the age of 21.  I gained their trust.
  3. As a customer service report for the Sears Custom Drapery department, I learned how to read measurements for draperies, pleated shades, shades, blinds and more. This is the job that made me re-think learning how to type.
  4. Kissane Business Systems is the company that hired me based on my twin sisters’ skills. Yes, I had to go to Triton College and take a typing class because I was hired to be the admin to the VP of Sales. Yeah, I learned how to type fast.  😊.   This where I learned the most about business.  They were a small business that sold computers, typewriters, and printers to companies like McDonald’s and Boston Chicken.  I learned how to create invoices, worked with accounts receivables, accounts payables, type letters, work with annual rental contracts while assisting an executive.  Oh, I made the coffee too.  I also was one of the first users on SAP accounting software in the early 90’s.
  5. When I made the leap to NEC technologies I started as a temp agent. After working in their A/V repairs department I was quickly promoted to assistant the department manager.  Then I took a new position in their sales department where I would manage the company’s demo equipment used by sales people.  I worked closely with the transportation department and off-site warehouse management teams.
  6. Then the big switch to a non-profit where I learned how to use professional television cameras, commercial editing equipment, and have connections local television stations.
  7. My last job, before starting my real estate career, was at a church. This is where I learned about 5013c’s, LLC’s and corporations.   I also created flyers, bulletins, balanced the bank account using QuickBooks monthly, entered payroll and deposited the church offerings at the bank.  I also cleaned the bathrooms in the office, cleaned the church bathrooms and cleaned the kitchen.  In addition to this,I was tasked with finding a “Free Mobile” classroom for kid’s church.
  8. Out of all these past careers, I also volunteered at Mothers and More where we raised over $50k twice a year.
  9. I worked as a legal assistant for McDonald’s Real Estate East Coast division where I learned about the commercial real estate industry and how to work with attorneys.

Many people get into real estate without a real estate background and have no a clue about the industry.  However, if you take about an hour, the time it took me to write this blog post, you’ll be able to look at your prior job history and incorporate into real estate.  And here is how:

  1. If you’ve worked in retail, you already understand how to work with buyers and sellers. You’ve figured how to deal with every personality type, provide excellent customer service, sell products and add new inventory.
  2. Working in Custom Decorating helps me understand what to look for in window treatments for any home. Yes, I know what’s out dated and what’s in style today.  What you can keep in the home and what “must” go.
  3. My administrative skills translate into transaction management, letter writing, organization and follow through. I created manuals to train others on the same systems I was using.  Today, I had to create manuals for new agents and for our admin staff.
  4. I learned how to use creative software by designing bulletins and flyers for the church, designing covers for audio sales at the non-profit, creating Newsletters for the church, invitations for parties and weddings.
  5. After working in technology, I can pick up new software tools quickly. I understand how they function and if the tool will work for my business.
  6. In 2006 I started training adults for free on how to use computers. I love watching adults learn something new and integrate it into their daily lives.
  7. Were you a stay at home parent? Did you take care of everyone else’s needs?  If so, you’re perfect for real estate.  This is exactly what we do everyday, create a process that’s seamless for every client.  We are the keep it together group.
  8. When I volunteered, I learned how to work with people I didn’t know, I learned how to raise lots of money for a worthy cause, and get the skills needed to speak like I do today.
  9. Have you worked in the financial industry, If so, learn how to read real estate data and explain it to your new buyers and sellers. This is huge for real estate agents.  Once you understand the data, the rest of what we do is easy.

Every job I’ve had prepared me to open a real estate company.  We all have different job histories.  Now take time to figure out how this translates into real estate for you.

Next steps:

Write a list of your job history and figure out how it translates to real estate today.  You’ve got this.  If you’re not tech savvy, start by taking classes at the library, the community college and watch my Carrie’s YouTube Channelvideos.  Join me in one of my Facebook Groups.  www.SmartGirlMediaLive.com or www.TheRealStreamingEstate.com

Guaranteed ways to generate leads from Social Media

As a practicing agent and now broker owner, I’ve used social media with intention for the last five years.  In 2008 when I was introduced to Facebook, I had no idea that I would be able to build a successful lead generation platform online.   There is truth in the fact, “everything works, if you work”.  When you actively use social media to build a business, you too can generate leads that convert and close.

 

How do we do  it?  In the beginning of my social media journey, I used it to connect with old friends from elementary and high school.   Planning the high school reunion was easy.  Easy to find old friends with a few clicks.  Since 2008 Facebook has gone through many changes.  We have personal pages, groups, business pages, the ability to sell our stuff, watch the latest Facebook shows and pay to advertise.   And Wait, Facebook isn’t the only platform to build an online business.   My go to tools include, Facebook, Snapchat, Instagram, twitter, Pinterest and LinkedIn.  Yep, in that order.   I get more business and engagement from Facebook and Snapchat.

Steps to guaranteed leads on social media:

1. Increase your connections on Social Media. If you are using Facebook and you don’t have a network, friends, how can you convert your network into leads?  Facebook allows 5000 friends.  Your goal is to get there.  Maybe not overnight.  Patience and starting is the key to your social success.  Start with connecting with people from the past.  High school, college, friends, family and people from your past jobs.  These are people that may already know you.

2. Be human on social media. Are you posting everyone else’s content?  If you are, you’re not authentic you.  Be yourself on social media.

  1. Tell your story – example, your home buying experience
  2. Why you are in the real estate business.
  3. Who are you outside of real estate?
  4. What are your hobbies?

3. Engage and build relationships with your network on social media. If you only watch what people do on social media, you won’t generate leads.  People, friends and family want to work with the person that they know or the person the feel like they know.  The watcher on social media is like the person that sits on the porch all day and watches the neighborhood.  Be the person on the porch that knows everything happening in the neighborhood, says hello to everyone that walks by and invites their neighbors over for coffee.  Engage with your friends posts on social media.  If you like what was shared, make a comment!  The more you engage on social media the more likely someone will reach out to you when the time comes to buy or sell a house.

4. Meet with your network outside of social media. Yes, I mean it!  Go to dinner, have coffee go to networking events, a sporting event or invite your friends over for dinner.  The more personable you are outside of social media the more relate-able you are.  Then connect on social media.  Follow Sheena Baker on Instagram to see how it’s done!

5. Create relevant and consumable content. Video and the written word.  Remind your followers that you are a real estate agent.  Create a call to action.

6. Next Steps!  Start building on Social Media today.   Don’t think to hard about this stuff.   You’ll be glad you started today a year from now.  follow me on Instagram, IGTV and Snapchat today.  @CarrieJoLittle

IGTV – What are you waiting for? Use it Today!

What are you waiting for?  Start using IGTV for Real Estate Today!

You are hearing it from me first.  Instagram TV launched as a separate platform in June.   The goal of IGTV is to give the user an experience with vertical video.  Most social media users watch video from their mobile devices in vertical view. You also have the option to upload video directly to your account from your laptop.  A feature that isn’t available for Instagram.   I’d be the first to say, it’s hard for me to watch in vertical since our television shows video in horizontal view.  It might just be my generation.  But maybe this is how Instagram and even Snapchat are changing the game of vertical video.

Take your social game to the next level with IGTV:

  1. Download the app today. Apple and Droid and connect your Instagram account carrie igtv.pngwith IGTV
  2. Connect your business page to IGTV – Once you upload your video you’ll have the option to share your video to your business page.
  3. Give your video an awesome stand out title
  4. Write a description and include #hashtags
  5. Use your Instagram story to redirect people to your IGTV account. Tell your audience how to find you.
  6. If you are using direct mail add your IGTV account to your direct mail. Allow the consumer to watch your business online.
  7. As of today, IGTV is now integrated in Instagram.  Start watching and Creating today.  Just click in the top right hand corner after you’ve downloaded the new app.  Make sure you’ve updated your Instagram app.

What are you waiting for?  Be one of the first to add IGTV to your social media marketing campaign.   IGTV lets anyone that wants to create become the creator of their own brand. Leverage the technology today.  Follow us on Carrie on IGTV today.

Agents to follow on Instagram:

SheenaSells

MarcLittleREALTOR

CarrieJoLittle

 

 

The Instagram Story Take Over Event

Join me July 14th, 2018 at 8:30am to learn how to master Instagram Stories for your business.  Class is held in West Chicago IL and starts on time at 9am. Click Here to Register.  I’ll hold the class even if one person registers.

You’ve asked at every continuing education class to have a hands on Social Media Class, so I am delivering.

In this class you will learn:

Instagram Basics – 9am to 9:30a

The Story Feature – 9:30a to 9:45a

Canva Basics & The App – 9:45a to 10:30a

Build your stories with Canva – 10:45a to 11:15a

How to take over your market – 11:15a to 11:30a

Instagram Strategy – 11:30a to 11:45a

11:45 Instagram TV with Q&A

Doors open at 8:30 am and breakfast is provided by Tina Abbatacola with Caliber Home Loans.  No need to stop for breakfast.  Come early and make sure you’re on the office wifi.  Don’t forget to bring your laptop, tablet and mobile device.  Click Here to Register

 

The Social Media Sip – Chicago Two Dates in June

Join Marki Lemons-Rhyal and Carrie J. Little in West Chicago for the Social Sip.

June 4th and June 18th.  Social Media Live and done right.  Click to get your tickets today.

June 4th – Tickets

June 18th – Tickets

the social sip (5)

The Social Sip

The Business of Social Media

6pm – 6:20 – Networking

– Facebook Ads That Work

– Instagram and Facebook – Integrating the two

– Build a Content Marketing plan

– Convert viewers into Closings

Wine & Beer and Heavy Appetizers

Sponsored by First American Title and Champagne Closings

smartgirlmedia.com

 

The Social Sip – May 3rd

Join Marki Lemons-Rhyal and Carrie J. Little in West Chicago for the Social Sip.

May 3rd at 6pm to 8pm.  Social Media Live and done right.  Click to get your tickets today.

Tickets

the social sip (5)

The Social Sip

The Business of Social Media

6pm – 6:20 – Networking

– Facebook Ads That Work

– Instagram and Facebook – Integrating the two

– Build a Content Marketing plan

– Convert viewers into Closings

Wine & Beer and Heavy Appetizers

Sponsored by First American Title and Champagne Closings

smartgirlmedia.com

 

10 Ways to Generate Content for Facebook Live & Periscope

Be your own broadcaster.  Take over your market place with your smartphone.  Don’t think you can do it?  Neither did I.  Before I open my own real estate firm, one video produced 1.9 million in volume.  I love proving that social media works, if you work it!  Start today and create content that people want to view.

10 Ways to Generate Content

Talk about the home buying process and the selling process.  This is the one that lead to 10+ transactions.  1,900,000 million in volume.  

  1. Share information about your market place. What types of homes are in your city?  Do you live or work in an area with a specialty home?  I happen to live in a city where we have Sears homes.  These homes were available for purchase via the Sears catalog.  How about the history of your city?
  2. Come up with information that the person moving to your city may not know.  Example: Do you know why highways have exits in the middle of the highway verses the outer sides? 
  3. What can you share that will create a “Click Thru, Call To Action, Share, ……..”?
  4. What’s happening in the cities you work in? Upcoming events, Farmers Markets, Things to know about the city, and the park district.
  5. Grab content from RPR – Neighborhood statistics, economic data, and city information.
  6. Do you have a real estate niche? Share that information in your live broadcast.  Luxury Real estate, 1st time buyers, commercial, how to prepare to own a home, home maintenance, the fastest way to pay down your mortgage or how to become an investor.
  7. Share information from your multiple listing service. Example: Breaking news – There are 125 pre-foreclosures in the city of _______________.  Go to a specific lead capture form to request a list from area.  Always share accurate information and reference the source.
  8. Explain the impact on your market place. Has it improved or declined.  How long does it take to sell a home?  When is the best time to list a home?  When is the best time to purchase a home?
  9. Check out Cloud CMA’s “What’s My Home Worth”? lead capture form. Talk about home value.  Then offer What’s My Home Worth link.
  10. How about a “Live” Session where your followers can ask you about Real Estate”?  Ask me your real estate questions live every Thursday at 7pm.

CONTENT FOR LIVE cj

Becoming a live broadcaster might be intimidating for many.  However, if you plan your live broadcast you’ll find live streaming to be easy.   Don’t expect your 1st videos to be perfect.  There are many that go live and are great off the cuff, However, if that’s not you, here are a few tips.

  • Consider pre-marketing your broadcast via email or social media. Announce when you’ll go live.
  • Make sure you have a strong connection – nothing like going live and you drop the broadcast.
  • Remind your viewers to subscribe to your broadcasts and share with their friends.
  • Write down talking points so you have something to bring your ideas back to memory.
  • Thank your followers and acknowledge them by name. You can do this before the broadcast starts, during the broadcast or at the end.  Do what make sense for your business.
  • Always thank people for watching and ask them to come back.
  • The more you go live the more followers you’ll get. So, “Go Live Often”.
  • The longer you broadcast you’ll reach more people. Look at your analytics and go live when your followers are online.

There is no magic formula for live streaming.   The results will be different for everyone.  Be your authentic you. Tell a great story and just do it!  Subscribe to my YouTube Channel.